Privacy Policy

Effective: August 2026

1. Introduction and Operator Identity

This Privacy Policy describes how Live Sympli, LLC (doing business as "SolStone Coaching"), a Texas limited liability company ("Company," "we," "us," or "our"), collects, uses, and discloses your personal information when you visit our website (the "Site"), subscribe to our newsletters, or utilize our digital coaching and consulting services (collectively, the "Services").

We respect your privacy and are committed to protecting your personally identifiable information ("Personal Data") in accordance with applicable laws. By using the Site or agreeing to our Terms of Service, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

We collect information that you voluntarily provide to us, as well as information collected automatically when you navigate our Site:

• Personal Data Provided Voluntarily: This includes your name, email address, phone number, billing address, and any personal/professional details you submit via our intake, contact, or scheduling forms.

• Payment Information: If you purchase any Services, our third-party payment processors (e.g., Stripe, PayPal) collect and process your credit card or financial data. We do not store or directly access your credit card numbers on our servers.

• Automatically Collected Data: When you visit the Site, we may automatically collect standard web server logs and technical data, including your IP address, browser type, operating system, referring URLs, and pages viewed. We may use cookies and similar tracking technologies to enhance your browsing experience.

3. How We Use Your Information

We utilize the collected information to:

• Deliver, personalize, and maintain our coaching and consulting Services.

• Process financial transactions and manage active client accounts.

• Respond to your direct inquiries, feedback, or customer support requests.

• Send periodic newsletters, promotional updates, and program announcements (which you can opt out of at any time via the "unsubscribe" link).

• Monitor, analyze, and optimize the technical performance and security of our Site.

4. How We Share and Disclose Your Information

We do not sell, rent, or trade your Personal Data to third parties. We only share your information under the following limited circumstances:

• Third-Party Service Providers: We share necessary data with trusted service providers who assist us in operating our Site, hosting our content, managing calendars/scheduling, and processing payments. These entities are bound by confidentiality agreements and are prohibited from using your data for any other purpose.

• Legal Compliance: We may disclose your information if legally required to do so by a court order, government subpoena, or to protect the rights, property, or safety of the Company, our clients, or the public.

• Corporate Restructuring & Successor Entities: We are currently executing a phased corporate restructuring. You understand, acknowledge, and agree that in the event Live Sympli, LLC undergoes a corporate transition—including but not limited to a merger, acquisition, asset transfer, or ownership takeover—your Personal Data and client records may be transferred to the successor entity as part of our business assets.

5. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to safeguard your Personal Data against unauthorized access, loss, alteration, or disclosure. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your Personal Data:

• The right to access the Personal Data we hold about you.

• The right to request that we correct, update, or delete your Personal Data.

• The right to withdraw your consent to our marketing communications.

To exercise any of these rights, please contact us through the contact form provided on our website.

7. Governing Law

Because the operating entity of this Site is located in Texas, this Privacy Policy and our data practices are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

8. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon posting the revised policy on the Site. Your continued use of the Site or Services after updates are posted constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us using the form provided on our website.